Ask a return / An Exchange

ASK a return / AN EXCHANGE

RETURNS AND EXCHANGES

All items should be returned in perfect condition, within 14 days after reception unworn, with full accessories and in the original packaging.
To be sure to keep the sole safe, please try the first time on a soft carpet or towel.
All returns are at the charge of the client. In the case of exchange, the second shipping will be free.
Send an e-mail to contact@maisonernest.com with your request and your order reference.

Once received and checked by our Quality Control Department, we will process the immediate exchange or refund within a maximum of 30 days after the withdrawal period

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